Turkish Airlines Cancellation Policy

Have you ever experienced an airline cancellation ruining your travel plans? Either way, you must prepare yourself because things like that happen. Knowing the Turkish Airlines Cancellation Policy will help you greatly navigate this complex process and make better travel decisions. This detailed guide will inform you about everything about the airline’s policies and make you confident in handling bad travel days proactively.

What is Turkish Airlines Flight Cancellation Policy?

Get a glimpse of the rules you must follow when seeking Turkish Airlines flight cancellations.

• You won’t receive a refund for the fees paid to avail of certain services.
• Passengers boarding domestic flights between Türkiye and Ercan (Northern Cyprus) are not allowed to cancel their flight within 12 hours of its departure.
• If you cancel your domestic flight more than 12 hours in advance, your airfare (excluding the service fee) will be refunded; however, you will incur a cancellation cost depending on the fare type.
• Airfares Q, T, L, V, P, W, U, F are not eligible for a refund.
• If you don’t show up for your flight, you won’t get a refund for your flight ticket. You can only redeem your airport tax.
• Turkish Airlines doesn’t provide a refund on international flight tickets.
• In case of cancelling a branded international flight, you must check the specific fare rules of Turkish Airlines.
• If you want to change your flight, you must pay the fare difference along with a reissue fee.
• You can’t make changes to the reservation of just one person. If you cancel a booking, it will be applicable to all passengers in that booking.

Turkish Airlines 24 Hour Cancellation Policy

Had a promise to travel with Turkish Airlines, but now it seems you have to break it? Don’t worry. The airlines understand you and will even provide you with a full refund of your air ticket if you meet the following conditions.

• You booked your flight through the Turkish Airlines website or mobile application.
• Your flight is set to depart in at least 7 days.
• You can cancel your flight within 24 hours of making your reservations.

Keep in mind that the refund will not include any baggage or other additional service fees. This rule also applies to award (miles) tickets.

How to Cancel a Turkish Airlines Flight?

Have you gone through the rules carefully? Now, it’s time to bring your Turkish Airlines flight ventures to an end.

1. Visit the Turkish Airlines official website.
2. Go to the “Manage Booking” option on the homepage.
3. Enter your flight reservation number (PNR) and your surname.
4. Find your booking and tap edit.
5. Follow the on-screen instructions and cancel your reservation.
6. Pay any cancellation or refund charges if applicable and proceed.
7. You will soon receive a flight cancellation confirmation email.

If you have made your bookings via a sales office or travel agency, you won’t be able to cancel your bookings online. For that, you have to get in touch with the sales office or agency representatives.

Turkish Airlines Cancellation Fees

Have a look at the consequences you may face on cancelling your reservations with Turkish Airlines.

EcoFly Airfare Flight Cancellation Rules

Flight Cancellation Conditions	Refund Eligibility
Ticketing Service Fee	Non-refundable under any circumstances
Domestic Flights (within Türkiye)
Cancellation < 12 hours before flight	Not allowed. No refund.
Cancellation ≥ 12 hours before flight	TRY 1450 deduction (excluding ticketing service fee).
Non-refundable Classes	Q, T, L, V, P, W, U, F
Flights between Türkiye and Northern Cyprus (Ercan)
Cancellation < 12 hours before flight	Not allowed. No refund.
Cancellation ≥ 12 hours before flight	TRY 1950 deduction (excluding ticketing service fee).
Non-refundable Classes	L, V, P, W, U, F
No-show (missed flight without cancellation)	Only the airport tax is refunded.

ExtraFly Airfare Flight Cancellation Rules

Domestic and TRNC (Ercan) Flights

Time Before Scheduled Flight	Domestic Flights Penalty	TRNC (Ercan) Flights Penalty	Refund Not Allowed For Classes
Less than 1 hour	No refund (only landing charges)	No refund (only landing charges)	–
1–12 hours	TRY 950	TRY 1300	V / P / W / U / F (Domestic), W / U / F (TRNC)
More than 12 hours	TRY 650	TRY 900	Same as above

• No refund and only landing charges are paid for not showing up for your flight without cancellation.
• Turkish Airlines’ cancellation and refund rules will apply to flights with AnadoluJet connections.
• Ticketing service won’t be refunded under any circumstances whatsoever.

PrimeFly Airfare Flight Cancellation Rules

Domestic and TRNC (Ercan) Flights

Time Before Scheduled Flight	Domestic Flights Penalty	TRNC (Ercan) Flights Penalty	Fare Difference
Less than 1 hour	No refund (only landing charges)	No refund (only landing charges)	–
1–12 hours	TRY 850	TRY 1250	Collected or refunded if applicable
More than 12 hours	No penalty	No penalty	Collected or refunded if applicable

• You will only receive landing charges in case of a missed flight.
• You will not receive a refund of your ticketing service fee under any circumstances.
• Turkish Airlines rules will only apply to mixed carrier flights with AnadoluJet Connection.

Business Airfare Flight Cancellation Rules

Domestic and TRNC (Ercan) Flights

Time Before Scheduled Flight	Domestic Flights Penalty	TRNC (Ercan) Flights Penalty
Less than 1 hour	No refund	No refund
1–12 hours	TRY 3500	TRY 4750
More than 12 hours	No penalty	No penalty

• You won’t get the ticketing service fee refunded.
• A no-show on your flight departure will result in no refund of your flight ticket.
• Flights with Anadolujet connections will follow the same Turkish Airlines rules.

[For more detailed information on Turkish Airlines flight compensation and cancellation fees, you can contact the airline’s customer care service.]

Turkish Airlines Cancelled Flights? Know Your Options

It is possible that Turkish Airlines may cancel your flight due to certain operational issues. Therefore, be aware of your options beforehand to make better decisions when such a situation arises.

In case of cancelled or delayed travel plans, Turkish Airlines will notify you via email or message. If the airline fails to notify you about the flight cancellation or delay at least 2 weeks before the departure, you are entitled to the following services:

• Flight refund: Depending on your flight distance and fare rules, you can seek a refund of your flight ticket.
• Accommodation and meals: If you face inconvenience due to delayed or cancelled flight plans, the airlines will provide you with overnight hotel stays and complimentary meals.
• Alternative flight or transportation: The airlines may provide you with another similar flight or other transportation options, like a bus or a train, to keep your travel going.

Turkish Airlines Passenger Rights

It’s not always your fault when travelling. Sometimes, airlines make mistakes, too. In such situations, you must know your passenger rights.

• If your flight is cancelled or delayed by more than 2 hours, you deserve compensation or services from Turkish Airlines.
• The airlines will provide you with a refund if they don’t notify you of the flight cancellation at least 2 weeks in advance. 
• You may seek a refund if you are notified of the flight cancellation less than 7 days or between 7 to 14 days before departure without being offered a new flight.
• The amount of flight compensation depends on your flight distance.
• Passengers with free or award tickets can also be eligible for flight compensation.
• If you are downgraded to a lower class, you will get compensation of both miles and services and a refund of the price difference as well.
• You won’t get any compensation for your flight if you face disruptions uncontrolled by the airlines, such as bad weather, natural disasters, security risks, strikes, and political instability.

For detailed information on passenger rights in the case of flight cancellation, review the Turkish Airlines cancellation policy.

Turkish Airlines Refund Policy

Travel plans cancelled with Turkish Airlines? Here’s all you need to know when seeking a refund:

• Turkish Airlines will credit your refund in the original mode of payment.
• The flight refund will only be issued to the person who paid for the air ticket.
• You will only get a refund of the ticketing fee in cases of flight cancellation from the airline’s end.
• Refunds to iDEAL and Klarna accounts usually take about 5 days.
• Contact your respective banking services to know about the duration when your flight refund will be credited.

When will I get my Turkish Airlines Refund?

If you have paid for your Turkish Airlines ticket using an iDEAL or Klarna account, you will receive the refund within approximately 5 days. For other payment modes, please contact your banking services to obtain information about the status of your flight refund.

Conclusion

Did your trip get messed up due to some unforeseen circumstance or issue from the airline’s end? If that’s so, you must be anticipating going through the flight cancellation process. Since you have reviewed the Turkish Airlines cancellation policy, it’s no big deal. Prepare for a smooth termination of your travel plans so you can move on with other plans.

Common Questions