Japan Airlines Cancellation Policy

Did you face any issues when cancelling your previous flight trips? Cheers for making an effort to improve your journey by learning about the airline’s rules. This guide will educate you about each and every aspect of the Japan Airlines Cancellation Policy. By the end of this guide, you will be able to end your air trips smoothly, no matter the circumstance. So, shall we begin?

What is JAL Cancellation Policy?

First things first. Let’s introduce you to the Japan Airlines flight cancellation policy:

• Japan Airlines allows any flight changes or cancellations 20 minutes before the scheduled departure. After that, no cancellations or changes can be made.
• If you have purchased a Japan Airlines flight via a travel agency, you need to contact them for your flight cancellation request.
• You can’t cancel a single element of your flight. Cancellations are made for the entire flight trip.
• If you are eligible for a flight refund, you will receive it through your original payment method.
• You can cancel your Japan Airlines flight for free and get a full refund in case of a medical emergency, given that you show a valid physician-issued medical certificate.
• You must request your flight refund within 1 year and 30 days from the issuance of your unused air ticket or after your departure date in case of a partially used ticket.
• Ticket service fee is non-refundable.
• If you have partially used your air ticket and want to cancel your trip, you may or may not receive the flight refund for that unused leg.

Japan Airlines 24 Hour Cancellation Policy

Want to cancel your Japan Airlines flight on the same day when it is ready to take off? Make sure you do so at least 20 minutes before your flight’s scheduled departure. Any flight changes or cancellations after that won’t be entertained by the airline.

How to Cancel Japan Airlines Flight?

Need to cancel your Japan Airlines flight? These are the methods you can go for.

1. Visit the Japan Airlines official website.
2. Head to the reservations section.
3. Enter the required passenger’s details to log in.
4. Select the flight you want to cancel.
5. Navigate to the cancellation option.
6. Go through the flight cancellation procedure.
7. Pay any applicable flight cancellation fees.
8. Confirm your cancellation.

Once you have completed this process, you will receive an email stating that your Japan Airlines flight has been cancelled.

[You can also contact Japan Airlines’ contact center or visit the airline’s ticketing desk at the airport to seek assistance for flight cancellations.]

Japan Airlines Cancellation Fees

You bought your Japan Airlines flight ticket without thinking, right? Here are some consequences of cancelling it.

Type of Airfare	Charges before flight departure	Charges after flight departure
Flex	No charges	~20% of base fare
Saver	~5% of base fare	100% of the base fare
JALCARD Flex	No charges	~20% of base fare
Business Flex	No charges	~20% of base fare
Shareholder’s Flex	No charges	~20% of base fare
Remote Island Flex	No charges	~20% of base fare
Specific Route Flex	No charges	~20% of base fare
Sky Mate Fare and JALCARD Sky Mate Fare	~50% of base fare	100% of base fare
Senior Citizen Fare	~50% of base fare	100% of base fare

Have a fare type other than the ones given above? Have a look at the cancellation charges for these airfare types:

Type of Airfare	Bought 55 days to departure	Bought 54 days to departure	After departure
Special Saver	~5% of base fare	~50% of base fare	100% of base fare
Round Trip Saver	~5% of base fare	~50% of base fare	100% of base fare
Promotion	~5% of base fare	~50% of base fare	100% of base fare

Japan Airlines Cancel Flight? Know Your Options

Is Japan Airlines not taking you to your destination for some reason that they could’ve controlled? Make sure to fetch these facilities from them for the inconvenience you face:

• Flight Refund: It’s your right to get your money back if you are not provided the services you paid for.
• Complimentary Services: You can… no, you should ask the airlines to provide you with free meals and overnight accommodation in a hotel if your flight gets delayed by significant hours.
• Compensation: If your flight of a long length gets cancelled, you will get a monetary amount based on the distance you need to cover.
• Alternative flight: It might be possible that you don’t have to seek any of these things and may instead fly to your destination through a similar flight arranged by the airline.

Japan Airlines Refund Policy

Find out if there is a possibility that your Japan Airlines flight is eligible for a refund.

• If eligible, you can apply for JAL flight refund through the airline’s website, contact center, or at the airport.
• If you have booked your air ticket through a travel booking platform, you need to contact the agency to issue a refund request.
• If you have used a few components of your flight and then cancel, you will get a refund for the unused portion of your flight, in case you are eligible.
• To seek a refund for international flights, you have to fill out a JAL international flight refund form.

When will I get my Japan Airlines Flight Refund?

Are you anticipating your refund after cancelling your Japan Airlines flight? Please be patient. According to JAL refund policy, if you had purchased your air ticket via credit card, it would get to you within a month or two, depending on your credit card company’s refund processing time. In case you had paid directly via your bank, you will receive your refund within 2 weeks after requesting a refund.

Conclusion

You have got all the essential information about the Japan Airlines Flight Cancellation Policy. If you made any mistakes with your reservations now, don’t complain. Make sure you are well-versed with the airline’s rules. You can also ask the airline’s officials to clarify any doubts or get assistance with your bookings.

Common Questions