EVA Air Cancellation Policy

No travel plan is set in stone. Unexpected events happen to everyone. Hence, you need to be aware of your airline’s travel policies. It helps you plan your air ventures better and know the potential charges that may be incurred in case your travel plans become shaky. If you are traveling with EVA Air, this guide will be really handy in knowing about the EVA Air cancellation policy. It will take you on a tour of all the essential aspects of the airline’s flight change, cancellation, and refund guidelines. You will also find the step-by-step process to cancel EVA Air flight bookings easily. So, are you ready to plan a convenient and seamless journey with EVA Air? Let’s start exploring its policies.

EVA Air Flight Cancellation Policy

Have a look at the EVA Air cancellation policy before you cancel or seek a refund for your flight. It will make you aware of the airline’s policies and prevent any shocking penalties.

• Flights with 7 days of scheduled departure are eligible for a full refund without any cancellation fee if terminated within 24 hours of booking.
• The EVA Air flight cancellation charges depend on various factors, such as the type of airfare, membership status, and more.
• If your flight is canceled against your will by the airlines, you are entitled to a new flight or a refund.
• If you don’t show up for your flight, you have to pay a no-show fee when seeking a refund or reissue of your air ticket.
• The no-show fee applies to flights with the numbers 695/525.
• The EVA Air “Keep Your Fare” is a non-refundable air ticket, so you can’t avail yourself of its refund on cancellation.
• You can’t cancel your reservations online in the following cases:
  • Partial flight cancellation
  • Air bookings you haven’t ticketed yet
  •  Group passenger flight cancellation
  • Bookings made through travel agencies
  • Technical problems

EVA Air 24 hour Cancellation Policy

Was your flight booking with EVA Air a mistake? Don’t worry, there is a free flight cancellation window the airline keeps open for 24 hours after you have made your booking. In simple words, if you have booked an EVA Air flight from their official website or ticketing office and it is scheduled to depart in 7 days, you can get a full refund for it without paying any flight cancellation fees. Of course, with the condition that you cancel your reservations within 24 hours of booking your flight.

How to Cancel EVA Air Flight?

The simplest way to cancel your EVA Air Flight is online through the airline’s official website. You just have to go through these easy steps to retrieve your reservations.

1. Visit the EVA Air official website.
2. Under the Manage Bar, you will see a “Cancel Booking” option. Click on that, and a page will open with a prompt.
3. You have to enter your flight booking reference number, first name, and surname in the required fields to log in.
4. Once you are logged in to your account, find your reservation.
5. If eligible, your flight will show a Cancel Booking button.
6. Click on it to proceed.
7. If your flight cancellation requires a fee, make the payment and confirm your cancellation.
8. After your flight cancellation is processed, you will receive an email updating you about the same.

EVA Air Cancellation Fee

The charges for canceling your EVA flight vary from passenger to passenger. The amount you have to pay to cancel your air tickets depends on various factors, such as the type of airfare, your membership status, the number of passengers traveling, any infant or child travelers, etc. For more details about the EVA Air flight cancellation fee, you must contact the airline’s ticketing office.

How to Apply for EVA Air Flight Refund?

If your flight is eligible for a refund or compensation, you can submit your refund request through the airline’s official website by following these simple steps.

1. Under the “Manage” section, click on the option “Refund Application/Enquiry.”
2. Enter your booking number and full name to log in.
3. Fill out the refund application form and submit it.

[Note: If you have applied through a travel agent, you need to contact them to seek your flight refund.]

EVA Air Refund Policy

If you are applying for a refund due to any issues with your flight from the airline’s end, make sure you meet the following refund eligibility criteria:

• If your flight is cancelled from the airline’s end.
• If your flight schedule is changed by more than 2 hours.
• If the flight has a drastic change, it may cause you to miss your connecting flight.
• Flight changes cause you to depart from or arrive at airports other than the one you booked for.
• You didn’t receive the additional amenities you bought on your new flight.

After sending over your refund application, you can expect to receive your money within 20 days in cash/cheque or within 7 days in your credit card.

EVA Air Cancelled Flights? Know the Options

Did EVA Air make significant changes to your flight or straightaway cancel your reservations without your consent? Don’t worry, the airline has alternative solutions for you.

• Rebook Another EVA Air: If the airline takes away your flight, it also offers you another new similar flight to keep your journey going. You can either take this offer or refuse it, as per your travel plans.
• Cancel and Get a Refund: If you don’t want to continue your journey, you can turn down the alternative flight offer and seek a full refund of your flight.
• Change the Flight: If you are okay with your new flight, but some tweaks will make it perfect, you can ask the airline to make the required changes.

Conclusion

EVA Air cancellation policy is a well-structured one that allows you to go through the process seamlessly. Whether you need to change your itinerary, cancel your reservations, or ask for a refund for your flight ticket, it’s all easy through the airline’s comprehensive website. This guide makes it even easier to navigate the EVA Air flight cancellation procedure. You can come back to this manual any time you need to review the airline’s policies or get a walkthrough of how to cancel your flight. As you are equipped with all the gears on EVA Air bookings, you can now plan and manage your air journey like a professional. Enjoy a convenient tour in the sky.

Common Questions