Condor Airlines Cancellation Policy

You can’t just say you don’t feel like travelling anymore and refuse to board your flight, especially after you have confirmed it. It won’t just hurt your expenses but also create trouble for other passengers. Hence, you should be responsible for your flight reservations. This guide to the Condor Airlines Cancellation Policy will equip you with all the necessary information you need to make informed decisions while travelling.

What is Condor Airlines Cancellation Policy?

Were you just preparing for your flight when something threw a wrench in your travel plan? Make sure you are well aware of these rules before you cancel your Condor Airlines flight.

• If you don’t show up for your flight, you won’t get a refund for your flight ticket.
• Your flight ticket will be considered cancelled only when you receive a written confirmation from the group reservations team.
• If you didn’t pay the full airfare within 5 days of booking, Condor Airlines will cancel your flight and charge cancellation fees. However, if you find the cancellation fees greater than the airline’s loss, you can provide proof. If you turn up right, you must pay only the lower amount.
• Condor allows you to cancel any special services for free up to 48 hours before your flight. If you switch to a more expensive service, you must pay the price difference right away. You can’t make any changes or cancellations for free within 48 hours of departure.
• Whether you are eligible to get a refund, cancel your bookings, or change your reservation on a Condor flight depends on the airfare type, departure date, and your flight’s travel zone.
• If you don’t board your flight, you won’t get a refund for the ticket or the service charge. However, you will still get any unused taxes and fees back.
• Condor Airlines cancellation policy states that if you cancel your flight more than 24 hours before departure, you may get a refund, but you have to bear the cancellation charges too.
• If you flew the first leg of your flight but cancelled the return leg, you won’t get the refund of your return ticket.
• Flex Plus fare (F) passengers get a full refund without any cancellation charges if they cancel their flight more than 24 hours before its departure.
• You can’t cancel or change upgrades on the day of your flight departure.
• If you arrive late at the check-in, Condor can cancel your booking and refuse to let you board your flight.
• You are entitled to compensation from Condor Airlines if the airlines cancel your flight due to reasons it can control.
• If your flight is cancelled in case of war, airport closure, industrial strike, political unrest, bad weather, natural disasters, government decisions, or other related serious events, the airline isn’t obliged to provide you with flight compensation.

Condor  24 Hour Cancellation Policy

Can you cancel your Condor flight on the same day of its departure? No, you can’t. According to Condor Airlines’ cancellation policy, even if you did cancel, you won’t get any refund for your flight ticket. Hence, if your plans change at the last moment and your flight ticket is not refundable or without insurance, you can’t do anything other than say goodbye to your journey and money.

However, if you cancel a flight to or from the United States within 24 hours of booking, you will get a refund of your air ticket.

How to Cancel Condor Flight?

Did your travel plans change? Don’t stress out and cancel your reservation before there is still time.

Online Method:

• Go to the Condor Airlines official website.
• Select the “My Booking” option in the breadcrumb of the homepage.
• Enter the following details:
  • Where did you book your flight from? Condor or a Travel Agency
  • If via Condor, provide your flight booking number, date of departure, and your surname.
  • If via a Tour Operator, provide the same details along with selecting your tour operator from the given options.
• Click Continue.
• Once logged in, you will see a dashboard. Find your flight there.
• Tap on the edit flight option and select the “Cancel” option.
• Follow the instructions.
• Pay any cancellation fees if applicable.
• Confirm.

Soon after following this procedure, you will receive an email notifying you about your recent flight cancellation update.

Offline Method:

You can also contact the airline’s customer service centre to seek assistance with flight cancellation. 

• For US and Canada connections, you can call them at 1-866-960-7915. 
• For other parts of the world, call them at +49 (0) 6171 6988920. 
• For those with hearing impairment, dial 711 or use the toll-free number to reach out to them.

Condor Airlines Cancellation Fees

This section has a complete breakdown of the Condor Airlines flight cancellation charges for various types of bookings.

Cancellation Fees for Flex Fare (N)

Travel Zone	Economy Class	Premium Economy	Business Class
Zone 1	€50	—	€75
Zones 2 & 6	€75	—	€100
Zones 3, 4, 5 & 7	€100	€150	€200

Condor Cancellation Fee for Group Bookings

After confirming your group bookings and then cancelling your flight plans more than 24 hours before your flight, you have to bear the following penalty:

When You Cancel	Cancellation Charges
More than 60 days before departure	20% of the total price
59 to 30 days before departure	50% of the total price
29 to 15 days before departure	70% of the total price
14 to 1 day before departure	90% of the total price
On the day of departure	No refund

Cancellation Fees for Visit Friends & Relatives Fare

When You Cancel	Cancellation Charges
More than 89 days before the flight	10% of the fare
88–59 days before	20% of the total price
58–29 days before	50% of the total price
28–15 days before	70% of the total price
14 days – 24 hours before	80% of the fare
Less than 24 hours before	No refund

Cancelling Upgrades

When You Cancel	Business Class Upgrade Cancellation Fee	Premium Economy Upgrade Cancellation Fee
Cancel more than 24 hours before the flight	50% of the upgrade price	50% of the upgrade price
Rebook more than 24 hours before the flight	10% of the upgrade price	10% of the upgrade price
On the day of the flight	No cancellation or rebooking	No cancellation or rebooking

Condor Airlines Cancelled Flights? Know Your Options

There are many reasons why you can’t travel. One of them is when Condor Airlines cancels your flight. It can be due to various factors. If your flight is cancelled due to the airline’s fault, you get the following choices:

• Compensation: In certain scenarios, if a flight delay or cancellation from the airline’s end causes significant disruptions to your travel, you can ask the airline for compensation.
• Alternative flight: If the airline cancels your flight, it may try to rebook you on another similar flight. To accept it or leave it is your choice.
• Flight refund: If the alternative flight doesn’t match your travel preferences or you no longer wish to travel, you can ask the airlines to provide you with a refund.
• Complimentary services: In case of a long or overnight delay, the airlines may provide you with free meals and accommodation.
• Transportation: The airlines may also swap your air ticket to another mode of transport, such as a bus or train, to assist you in reaching your destination or getting back to your initial location.

Passenger Rights

Is there an unnecessary delay in your flight, or has the airline cancelled your air trip? Go through these guidelines to understand your passenger rights and seek rightful compensation if you are eligible.

Condor Airlines Refund Policy

To be eligible for a flight refund, the following conditions are important:

• You have a confirmed flight booking.
• You show up for your check-in on time (at least 45 minutes before your flight’s departure)
• You have purchased your airfare at a publicly available fare.

Your Rights In Case of Flight Delay

If your flight is delayed by 2-4 hours for flights from 1,500 km – 3,500 km, the airlines are bound to provide you with:

• Complimentary meals
• 2 free calls, emails, or faxes
• Hotel accommodation for free in case of overnight delay

In case your flight is delayed by more than 5 hours, you have two options:

• Cancel your flight and receive your flight ticket refund
• Ask for a return flight or other means of transport to reach your original destination.

Flight Cancellation

If your flight is cancelled due to overbooking:

• You are entitled to food, drink, and communication help.
• You can redeem compensation for your flight as follows:
  • €250 for flights up to 1,500 km
  • €400 for flights 1,500–3,500 km
  • €600 for longer flights
  • If the delay on the new flight is under 2–4 hours (depending on distance), compensation is cut by 50%

When will I get my Condor Airlines Flight Refund?

If you have purchased an international flight with a check, you will receive your refund within 20 business days. If you cancelled via cash or credit card, you can expect your flight ticket refund to be credited through your original payment method within 7 business days after applying for the refund.

Conclusion

You have got all the information about the Condor Flight Cancellation Policy. What’s Next? Visit the airline’s website and hit cancel on your air reservations if you think you don’t need them anymore. Make sure to do so with a full understanding of the airline’s terms and conditions before you cancel. All the best for your air journey ahead!

Common Questions