Philippine Airlines Cancellation Policy

Changes to your travel plans are not in your hands, but your flight reservations are. You can cancel your Philippine Airlines flight if you no longer need to travel with the airline. However, before you make any changes to your bookings, ensure you know the airline’s rules. This guide to the Philippine Airlines Cancellation Policy will inform you of all the essential aspects of traveling with the airline. You won’t just learn the rules but also the steps to cancel, your passenger rights, the refund guidelines, and more. Get ready to enlighten yourself on the travel rules.

What is the Philippine Airlines Flight Cancellation Policy?

 Before you make any alterations to your flight, you should be aware of the following travel rules of the airline.

• Philippine Airlines allows its passengers to cancel their flights. However, it requires a fee.
• You may get free cancellation on specific flexible flight tickets.
• If you have made your bookings via a travel agency, you have to contact the agent for flight cancellation.
• If you are eligible, you can ask the airline to cancel your flight and provide you with a refund in the form of flight vouchers.
• The charges for Philippine Airlines’ flight cancellations depend on the type of ticket you have purchased, the destination covered, and other similar aspects.

Philippine Airlines 24-Hour Cancellation Policy

If you have just bought an air ticket from the Philippine Airlines and your travel plans are immediate, the reservation can still be reversed. The airline allows you to cancel your flight within 24 hours of booking. However, the conditions are that it’s a US segment flight that has a scheduled departure at least 7 days apart. If your booking meets these requirements, you can cancel your flight without any charges and get a full refund. Keep in mind that if you cancel online via the “Manage Booking” option, there will be cancellation charges.

[Disclaimer: If you have bought the flight ticket from a travel agency or third-party site, you can only cancel via their assistance. The airlines can’t do anything about it.]

How to Cancel Flight on Philippine Airlines?

There are various ways you can tell Philippine Airlines that you no longer wish to travel with them:

Via Official Website

You can choose this convenient method for your Philippine Airlines flight cancellations:

1. Visit the airline’s official website.
2. Go to the Manage Bookings page
3. Enter the required flight details to log in.
4. Select your reservation.
5. Choose the “Cancel Booking” option.
6. Follow the rest of the procedures as directed.
7. Pay any flight cancellation fees as applicable.
8. Click confirm to lock your decision.

After completing all these steps, you will receive a flight cancellation message in your email soon.

Through Customer Service

If you find the online method hard to navigate, you can also contact the airline’s ticketing office or reservation hotline.

Manila, Philippines Landline: (+632) 8855-8888,

Philippines Mobile: (+63) 919-056-2255 

United States and Canada: 1-800-I-FLY-PAL / 1-800-435-9725

From Travel Agents

Have you booked your flight tickets through a travel agency? If that’s the case, you can’t ask the airlines to make any changes to your bookings. You have to ask the agents of the travel agency for all your flight-related queries.

Philippine Airlines Cancellation Fees

Philippine Airlines has detailed and well-set flight cancellation fee rules. Their charges vary depending on the destination served. For more details, you can go through the Philippine Airlines fare rules and conditions or reach out to their customer service.

Philippine Airlines Cancelled Flights? Know Your Options

Did your PAL cancel flights, suddenly turning its back on you upon taking you to your destination? There are situations when airlines get out of control and have to cancel some of their passengers’ plans. If you become one of them, you must stand for your rights.

1. Ask for a refund: If your flight is cancelled from the airline’s end, you can ask for a full or partial refund from them based on your ticket conditions.
2. Alternative flight: The airlines may manage to arrange another alternative flight with almost the same features and travel requirements. If that suits you, you can accept it or take your refund.
3. Compensation: If you had an international flight of a considerable length that got cancelled, you can ask the airline to provide you with some amount of compensation.
4. Different transportation: The airline may arrange a ground transport option, such as a train or bus system, to get you to your desired destination.

Philippine Airlines Refund Policy

Thinking of cancelling your flight or just asking for a refund? Make sure you are well aware of these pointers:

• You should request for flight refund at least 24 hours before your international departure to prevent attracting a no-show penalty.
• For domestic flights, you should ask for a refund at least 4 hours prior to your flight’s departure to prevent a no-show fee.

You are eligible to seek a flight refund in the following scenarios:

• If you have paid for your bookings through Billease, ATM/Online Banking, Over the Counter payments, DragonPay, Travel Voucher, and Cash payments.
• You own award tickets.
• You have bookings with split forms of payment.
• Your flight status isn’t confirmed yet.
• You are a staff member or have a non-revenue air ticket.
• Your flight ticket was issued at the airline’s ticketing office
• You bought the ticket online, which was released late.

When will I get my Philippine Airlines Flight Refund?

After applying for a refund, you will receive your flight amount credited back to your account within 5-10 banking days. You will get your refund in the same mode as you used to pay for your air ticket.

Conclusion

Do you now know the consequences of booking an unconfirmed flight? Be careful when making any flight reservations in the future. Otherwise, be ready for a hefty flight cancellation price. Be sure to stay aware of the Philippine Airlines Cancellation Policy through this guide to navigate your tours better. You can always come back to this manual anytime you need to refresh your memory of the airline’s rules. If you find any unfulfilled doubts, you can reach out to the airline’s customer service as well.

Common Questions