Copa Airlines Cancellation Policy

Whenever you book a flight, you must be well aware of the consequences of not showing up at the last moment. Flight travel can be complex and frustrating due to having so many restrictions and charges for everything. However, once you know the rules, you can play this game smartly. This Copa Airlines Cancellation Policy guide will teach you how to master the art of managing your air travel. So, without further ado, let’s begin!

What is the Copa Cancellation Policy?

Just like there are various procedures and rules with flight bookings, so are there cancellations. Make sure you are well aware of them to prevent any issues.

• If you are travelling using 2 PNR booking codes, you must issue your return ticket at least 24 hours before your trip starts. If you cancel your return ticket, you should issue a new one 24 hours in advance.
• You must not cancel your return ticket unless you haven’t issued a new one already when travelling to a country you are not a citizen of.
• If you break the cancellation rules, Copa Airlines will impose a penalty of $5,000 on you for each voided ticket.
• If you have purchased any additional items on your flight, you can’t opt for 24-hour cancellations.
• You can’t cancel your flight through the airline’s official portals if you booked it via a third-party service. You have to contact the agency only for any changes or cancellations.
• After cancelling your flight, you will get your refund in the same mode of payment you used to book your air ticket.

Copa Airlines 24 Hour Cancellation Policy

Do you have a Copa flight in 7 days, but you don’t wish to take it anymore? You came at the right time! Copa Airlines allows its passengers to cancel their flight for free if they do so within 24 hours of booking their flight. The condition being that your flight has at least 7 days for departure. 

Keep note of one thing. If you have purchased any additional services in your flight, you are no longer eligible to avail of this 24 hours cancellation offer.

How to Cancel Copa Airlines Flight?

There are various ways you can cancel your Copa Airlines flight. Choose the one from the following that you find feasible and continue with your flight cancellations.

Through the Website

The first, most obvious, and convenient method to cancel your air bookings is using the airline’s official website.

1. Enter the Copa Airlines web portal.
2. Go to the My Travels page.
3. Enter your reservation number and last name to log in.
4. Find and select your booking.
5. Choose the Cancel Booking option.
6. Follow the prompted instructions.
7. Pay any cancellation fees if applicable.
8. Confirm your flight cancellation.

And that’s it. See, simple. Once you are done with the procedure, you will receive an email about your flight cancellation confirmation. If you are eligible, you can proceed to seek a refund for your air ticket.

At the Airline’s Ticketing Counters

Are you at the airport and find it hard to manage your bookings online? If yes, you can seek assistance from the airline’s representatives, too. Just visit the airline’s ticketing counters at the airport or reach out to their customer support team. They will help you with your flight cancellations.

Via your Travel Agents

Have you booked your Copa flight through a flight booking platform or with the help of a travel agency? In that case, the airline officials won’t be of any help. You have to contact the respective agents of the third-party service to cancel your flight and seek assistance with other related travel issues.

Copa Airlines Cancellation Fees

Are you sure you want to cancel your flight? Because, just like booking, flight cancellations also cost money, Copa Airlines applies certain charges if you decide to terminate your tour. The fees depend on the type of ticket you have, your membership status, the destination served, the length of the journey, and so on. If you want accurate details about your Copa Airlines flight cancellation fee, you can reach out to the airline’s customer service desk.

Copa Airlines Cancel Flights? Know Your Options

There are instances when airlines are the ones that cancel your flight plans. When airlines cancel your flight due to circumstances they can control, you have the full right to seek the following services.

• Flight Refund: You will get the entire amount of your flight, including the taxes, back to your original payment method.
• Another Flight Option: If available, the airline may book you on another similar flight. You can opt to take it or submit your refund request.
• Complimentary services: If your flight is delayed by more than 5 hours or is rescheduled to a different day, the airline must provide you with an overnight hotel stay and meals for free.
• Compensation: If the airline cancelled your international flight that was incredibly costly, the airline owes you a certain compensation depending on the length of the flight.
• Alternative Transportation: If you fail to travel to your destination due to cancelled flights, the airline may suggest changing your air ticket to a ground transport ticket so you can reach your destination. Or they may also offer you a transport service to get back to your initial place.

Copa Airlines Refund Policy

After cancellation comes the refund. Here are some points you should keep in mind when asking for a Copa Airlines flight refund.

• If you bought your flight ticket directly via Copa Airlines, you have to fill out the “Refund Request Form” to seek a refund.
• If your flight is cancelled by Copa Airlines, you should use the “Claims and Complaints Form” to seek a refund.
• You can only get a refund for those flights that are eligible.
• The airline will provide you with a refund in the same mode of payment you used to pay for the ticket.
• The refund policy may slightly vary in different countries.
• Based on your air ticket, you may have to pay a refund fee.
• You can’t get a refund for a used flight ticket.

Conclusion

With this, you have covered all the important details of the Copa Airlines Cancellation Rules. Now that you are well educated about the airline’s cancellation policy, you can confidently manage your reservations. Don’t hesitate to reach out to the airline’s service desk for any assistance related to your air travel.

Common Questions