Asiana Airlines Cancellation Policy

Did you just receive a sudden notification that needs you to abandon your travel plans? Take action fast. If you have just booked your flight, there is still time to get a full refund of your flight. This Asiana Airlines Cancellation Policy guide will walk you through the steps to cancel your flight. Knowing the guidelines will help you avoid mistakes and penalties.

What is Asiana Airlines Flight Cancellation Policy?

Have a change in travel plans? Cancel your Asiana Airlines flight, but after reading the following guidelines:

• When cancelling a domestic flight, you must ask for a refund before the ticket expires.
• For international flights, you have up to 30 days of time after the ticket expires to seek a refund from the airlines.
• A flight refund is issued only to the person who has paid for the ticket. Additional documents may be required if someone else is seeking the refund.
• Flight cancellation and refund rules may vary depending on where you bought your ticket. Please check with the airline’s specific city office to confirm.
• For unused international flights leaving from Korea, there is an extra refund fee. The amount depends on how early or late you request the refund.
• You will only get your refund through the original mode of payment.
• If you don’t cancel your flight before it departs and don’t board after checking in, you’ll have to pay a no-show penalty.
• If you want to change your flight or get a refund, there may be extra charges, like refund or reissue fees, based on the ticket rules.
• If you have booked your Asiana flight from a third-party flight booking site, you have to contact the agency for any flight cancellations and refund requests.
• For eligible partially used tickets, a refund of only the unused part will be provided. Refund and cancellation charges may apply.
• If your flight is cancelled due to weather or airline issues, you must seek a refund from the airline’s branch office or reservation center. If you make the refund request online, you may have to pay a penalty.
• If you cancel your flight and seek a refund on the same day of booking, you don’t have to pay any cancellation or refund fee.
• Award tickets, group tickets, and promo code tickets follow different rules.

Asiana Airlines 24 Hour Cancellation Policy

Did your travel plans change just when you made the payment for your flight booking? Don’t worry, Asiana Airlines will provide a full refund of your unused air ticket if you cancel your flight within 24 hours of booking. Just remember that your flight should have at least 7 days of departure time to be eligible for the 24 hour cancellation.

How to Cancel Asiana Airlines Flight?

Here is the simple procedure you need to follow to cancel your Asiana Airlines flight reservations:

Through the airline’s website

• Visit flyasiana.com.
• Navigate to the “Find My Trip” section.
• Enter your booking details (booking number and last name)
• Select your flight and follow the prompts to cancel.
• Pay any applicable fees and confirm changes.
• A confirmation email will be sent upon successful cancellation.

Through the mobile application

• Open the Asiana Airlines mobile app.
• Access your booking under “My Reservations.”
• Select the flight you wish to cancel and follow the on-screen instructions.​
• Pay any applicable fees and save your choice.

Through the reservation center or the airport’s ticketing desk

• Visit the airline’s ticketing desk at the airport, or 
• Call Asiana Airlines’ Reservation Center:
  • Within Korea: 1588-8000 or 02-2669-8000
  • International: +82-2-2669-8000
• Provide your booking and other relevant details.
• Wait until they process your flight cancellation.
• Provide the applicable fees, if any.
• You will soon get the flight cancellation confirmation message.

If you have made Asiana flight reservations from a third-party flight booking website, you have to contact their agent for cancellation or other flight-related requests.

Asiana Airlines Cancellation Fee

Asiana Airlines charges a specific flight cancellation amount for each passenger, based on their ticket type, cancellation request time, flight duration, route, and various other factors. If you want accurate details about the cancellation fee Asiana Airlines flight, you can reach out to the customer service of the Asiana Airlines regional office.

Asiana Airlines No Show Fee

For international passengers who couldn’t cancel their flight before departure have to bear a no-show penalty as follows:

Flight Cabin Class	Flight ticket issue date	No Show Fees in Korea	No Show Fees From Overseas
Business Class	From Dec. 26, 2023To Oct. 31, 2024	KRW 300,000	USD 300.00
	After Nov. 1, 2024	KRW 400,000	USD 400.00
Economy Class	From Dec. 26, 2023To Oct. 31, 2024	KRW 120,000	USD 120.00
	After Nov. 1, 2024	KRW 160,000	USD 160.00

Passengers who intentionally don’t board their flight after going through the departure hall will be charged a “Gate No-Show Penalty”:

Type of Flight	Flight ticket issue date	No Show Fees in Korea	No Show Fees From Overseas
International Flight	On or before Dec. 26, 2023	KRW 300,000	USD 300.00
	On or after Dec. 26, 2023	KRW 500,000	USD 500.00
Domestic Flight	Ticketed on or before Mar. 31, 2024	KRW 10,000(per one-way)	–
	Ticketed on or after Apr. 1, 2024	KRW 15,000(per one-way)	–

Asiana Refund Policy Fee

Passengers having a Korean domestic flight have to pay refund charges as follows:

Flight Fare	Booking Class	Refund Charges
		Ticketed on or beforeMar. 31, 2024	Ticketed on or afterApr. 1, 2024
Business Class	C,U	KRW 3,000	KRW 3,000
Economy Class	Y	KRW 3,000	KRW 3,000
	A, B, M, H, E, Q, K, S, V	KRW 7,000	KRW 8,000
	L, W, T, G, F, J, D, Z, O	KRW 9,000	KRW 12,000

Asiana Airlines Cancelled Flights? Know Your Options

You learnt everything about what to do when cancelling your Asiana Airlines flight. Now know what to do if the airline cancels your flight due to operational or weather issues.

• Take the alternative flight: The airlines will provide you with another flight to keep your tourism going.
• Make changes to your flight: If you are good with the alternative flight but it lacks some facilities that your previous flight had, you can ask for changes or compensation for the paid amenities.
• Seek a refund: If you don’t like the offered flight or don’t wish to travel anymore, you can ask the airlines for your flight refund without facing any penalties.
• Different modes of transportation: If airlines aren’t able to arrange a flight, they may provide you with alternative transportation, like bus or train tickets.
• Meals and hotel stay: If your flight is significantly delayed, the airline will offer you complimentary meals and overnight accommodation.

When will I get my Asiana Airlines Cancelled Flight Refund?

If you paid for your Asiana Airlines flight ticket with a credit card, the refund will be credited back to your credit card. The time it takes for your refund to be credited depends on your payment date and your credit card company’s processing schedule. You can obtain the details by contacting the company’s customer service within 2 to 5 business days after your refund is approved.

Conclusion

The rules for Asiana Airlines cancellation policy and refund requests are straightforward to understand. If you know them well, you can easily navigate the process. Be sure to make your flight cancellation or changes promptly to avoid penalties, such as a no-show fee. This guide will help you out with the guidelines. 

Always check the specific rules at your point of purchase for the most accurate information about Asiana Airlines cancellations.

Common Questions